SHIPPING & RETURNS
For all orders, our pieces are made at the time of order. Sometimes we need a little extra time to make your items. Please allow up to a few weeks for order processing. If you need to receive your items within a specific time frame, please visit our "Contact Us" page or drop us a line at firstname.lastname@example.org and we will see what we can do for you!
We offer free shipping for all domestic orders. Orders will be sent with Iceland Post (Pósturinn) and we will send tracking details via email after the shipment has been sent.
We use FedEx International for all international shipments. They provide the quickest and most reliable service. There is a flat rate of 5.500ISK for all international orders.
Inbound VAT, Sales and Use Taxes, and Import Duties
We will include the original sales receipt and order value in the customs declaration. You are liable to pay any inbound taxes or duties imposed by your country's tax and customs authorities.
Our Return Policy
We will gladly accept returns of unused items within 2 weeks of purchase. The items must be unused, aside from trying on, and in their original condition. Please include your original receipt in your return shipment and label your return shipment as a return of goods for customs. Your original form of payment will be refunded. Any shipping fees, including the cost of return shipment to Iceland, are non-refundable.